Privacy policy

<h2>Privacy Policy</h2>

<p>Welcome to STVLE (“we”, “us”, “our”). We respect your privacy and explain here what data we collect, how we use it, and your rights.</p>

<h3>1) Who we are (Data Controller)</h3>

<p>STVLE Official — 175-3, Lorong Haji Abdul Aziz, Jalan Rambutan off Jalan Tunku Bendahara, 84000 Muar, Johor, Malaysia.  

Email: <a href="mailto:info@stvleofficial.com">info@stvleofficial.com</a></p>

<h3>2) What we collect</h3>

<ul>

  <li>Order & account data: name, email, phone, billing/shipping address.</li>

  <li>Payment data: processed by our payment providers (we do not store full card numbers).</li>

  <li>Usage data: IP, device/browser info, pages viewed, via cookies & pixels.</li>

</ul>

<h3>3) How we use your data</h3>

<ul>

  <li>To process orders, payments, shipping, and provide support.</li>

  <li>To send order confirmations and service messages.</li>

  <li>To improve our site and protect against fraud/abuse.</li>

  <li>With your consent, to send marketing emails (you can unsubscribe anytime).</li>

  <li>With your consent or legitimate interest, for analytics and advertising (see Cookies & Pixels).</li>

</ul>

<h3>4) Legal bases (GDPR/UK GDPR)</h3>

<ul>

  <li><strong>Contract</strong> — to fulfill your order and provide services.</li>

  <li><strong>Legitimate interests</strong> — security, fraud prevention, site performance.</li>

  <li><strong>Consent</strong> — marketing emails; analytics/advertising cookies where required.</li>

  <li><strong>Legal obligation</strong> — tax/accounting retention.</li>

</ul>

<h3>5) Cookies & Pixels</h3>

<p>We use cookies and similar technologies for core functionality, analytics, and advertising. Where required by law, we seek consent via our cookie banner and honor your choices. You can change preferences in your browser or via the banner.</p>

<ul>

  <li><strong>Analytics</strong>: Google Analytics (see <a href="https://policies.google.com/privacy" target="_blank">Google Privacy</a> and <a href="https://tools.google.com/dlpage/gaoptout" target="_blank">opt-out</a>).</li>

  <li><strong>Advertising</strong>: TikTok Ads Pixel (used to measure and improve ads; see <a href="https://ads.tiktok.com/i18n/official/policy/privacy" target="_blank">TikTok Privacy</a>). <!-- 若未使用可删此行 --></li>

</ul>

<h3>6) Sharing your data</h3>

<p>We share only as needed to run our store:</p>

<ul>

  <li><strong>Commerce platform</strong>: Shopify (<a href="https://www.shopify.com/legal/privacy" target="_blank">Privacy</a>).</li>

  <li><strong>Payment processors</strong>: e.g., Shopify Payments/Stripe, PayPal (their terms apply).</li>

  <li><strong>Fulfillment & shipping</strong>: partnered warehouse in China; carriers for delivery (with tracking).</li>

  <li><strong>Customer support & email</strong>: email service providers and support tools.</li>

  <li>Authorities or advisors where required by law or to defend legal rights.</li>

</ul>

<h3>7) International transfers</h3>

<p>Your data may be processed outside your country (e.g., in Malaysia, the EU/US by our providers, and China for order fulfillment). We use reputable providers and take reasonable measures to safeguard transfers consistent with applicable law.</p>

<h3>8) Data retention</h3>

<ul>

  <li>Orders and invoices: kept for up to <strong>7 years</strong> (tax/accounting).</li>

  <li>Support emails: typically <strong>24 months</strong>.</li>

  <li>Marketing data: until you unsubscribe or your consent is withdrawn.</li>

</ul>

<h3>9) Your rights</h3>

<p>Depending on your location, you may have the right to access, correct, delete, restrict or object to processing, portability, and to withdraw consent. EU/UK residents may also complain to their data protection authority.</p>

<h3>10) Marketing choices</h3>

<ul>

  <li>Emails: use the “unsubscribe” link or email <a href="mailto:info@stvleofficial.com">info@stvleofficial.com</a>.</li>

  <li>Analytics/ads cookies: use our cookie banner or your browser settings.</li>

</ul>

<h3>11) Children</h3>

<p>Our site is not intended for children under 13 (or under 16 in the EU/UK). We do not knowingly collect such data; contact us to request deletion.</p>

<h3>12) Changes</h3>

<p>We may update this policy; the latest version will be posted here with a revised date.</p>

<h3>13) Contact</h3>

<p>Email: <a href="mailto:info@stvleofficial.com">info@stvleofficial.com</a><br>

Business hours: Mon–Sat, 10:00–22:00 (GMT+8)</p>